Help Center
We usually reply within 1–2 business days.
Contact us
Tell us what you need and include your order number if you have one.
FREQUENTLY ASKED QUESTIONS
Is it real moissanite?
Is it real moissanite?
Yes. Every piece is set with real D-color, VVS moissanite and comes with a GRA certificate. No cubic zirconia.
Will it pass a diamond tester?
Will it pass a diamond tester?
Yes. Moissanite passes standard thermal diamond testers.
Will it tarnish or turn my skin green?
Will it tarnish or turn my skin green?
No. It's solid 925 sterling silver with protective plating.
Which length should I choose?
Which length should I choose?
Measure your wrist and add about 0.5". Most women wear 7", most men 8".
When will my order arrive?
When will my order arrive?
Orders ship within 24–48 hours and usually arrive in 5–7 days in the USA, with tracking.
What if I don't love it?
What if I don't love it?
Contact us within 30 days of delivery for a full refund.
How do I start a return?
How do I start a return?
Use the form above and choose “Start a return”. Include your order number and we'll send you the return instructions. You have 30 days from delivery and we refund the full price of the item.
Can I exchange the length or color?
Can I exchange the length or color?
Yes. Choose “Exchange” in the form above and tell us the length or color you need. We'll take care of the rest.
How do I care for my bracelet?
How do I care for my bracelet?
It's waterproof, so you can wear it every day. To keep the stones bright, wipe it with a soft cloth and occasionally clean it with warm water and mild soap.