Privacy policy

Privacy Policy

Last updated: October 27, 2026

This Privacy Policy explains how MARQUIS ("we", "us", "our") collects, uses and shares your personal information when you visit or make a purchase from marquisatelier.com (the "Site").

1. Who we are
The Site is operated by a sole proprietorship registered in Poland (European Union), Tax ID (NIP): 6292523439. Contact: support-shop-22@onet.eu.

2. Information we collect
• Information you give us: name, email address, phone number (optional), shipping and billing address, order details, and messages you send us.
• Payment information: payments are processed by Shopify Payments, Shop Pay, Klarna, Apple Pay, Google Pay and other payment providers. We do not store your full card details.
• Information collected automatically: IP address, browser and device type, pages viewed, how you reached the Site, and similar data collected through cookies, pixels and similar technologies.

3. How we use your information
• To process and deliver your orders, send order confirmations and tracking updates.
• To answer your questions and handle returns, exchanges and warranty claims.
• To prevent fraud and keep the Site secure.
• To improve the Site and our products.
• To send marketing emails, only if you opted in. You can unsubscribe at any time using the link in every email.
• To show you relevant advertising (for example on Facebook and Instagram) and measure its results.

4. Cookies and advertising
We use cookies and similar technologies, including the Meta (Facebook) Pixel and Shopify analytics, to understand how visitors use the Site and to show relevant ads. You can manage your preferences through the cookie banner or the "Cookie preferences" link at the bottom of the Site, and through your browser settings.

5. Who we share your information with
We share information only as needed to run our business:
• Shopify (our e-commerce platform) and our payment providers;
• our fulfillment and shipping partners (to deliver your order);
• advertising and analytics partners such as Meta and Google;
• authorities, when required by law.
We do not sell your personal information for money.

6. Your rights
Depending on where you live, you may have the right to access, correct, delete or download your personal information, to object to or restrict its use, and to withdraw consent.
California residents: under the CCPA/CPRA you have the right to know what personal information we collect, to request deletion or correction, and to opt out of the "sharing" of personal information for cross-context behavioral advertising. You can opt out through the "Cookie preferences" link on the Site or by emailing us. We will not discriminate against you for exercising your rights.
Residents of the European Economic Area: we process your data to perform our contract with you, to comply with legal obligations, based on our legitimate interests (security, improving the Site) or based on your consent (marketing, advertising cookies). You may lodge a complaint with your local data protection authority.
To exercise any of these rights, email support-shop-22@onet.eu.

7. International transfers
Your information may be processed outside your country, including in the European Union and the United States, by us and our service providers, with appropriate safeguards in place.

8. Data retention
We keep order information for as long as needed to fulfill your order and to meet our legal, tax and accounting obligations. Marketing data is kept until you unsubscribe.

9. Children
The Site is not intended for children under 16, and we do not knowingly collect their information.

10. Changes
We may update this policy from time to time. The "Last updated" date shows the latest version.

11. Contact
support-shop-22@onet.eu